FAQS

1. Request & Information🏢

Fill out our form or send us a message on WhatsApp. We just need your certificate code, your basic contact information, and the desired term (1, 3, 6, or 12 months).

2. Digital Contract ⚖️

You’ll receive the completed contract via email within a few minutes. Simply send us back the signed contract and proof of payment to activate your Virtual Office service.

3. Immediate Activation 🚀

Your Virtual Office service becomes active the same day, and we’ll issue the corresponding invoice.

• 📍 Prestigious Location

Secure a premier tax and business address in Parque das Nações (Panoramic Building), instantly boosting your company’s credibility.

• 💰 Dramatic Cost Reduction

Eliminate fixed expenses such as commercial rent, electricity, internet, maintenance, and administrative staff. Pay only a fraction of what a physical office would cost.

• 📬 Comprehensive Mail Management

We handle everything for you. This includes receiving your mail with weekly notification alerts, or you can opt for secure scanning and forwarding of your correspondence.

• 🌐 Digital Package (Annual Contract)

When you subscribe to the annual plan, we provide you with a domain name, web hosting, and business email to get your business online at no extra cost.

• 🏢 Maximum Prestige, Lowest Price

Have your official address on the 14th floor of one of Lisbon’s most iconic buildings. At ECOMERCIAL, you get the same prestige as major multinationals, but at a price fully optimized for startups and SMEs.

💻 Freelancers and Independent Professionals

• Ideal for those who work from home but need a prestigious business address to protect their privacy and issue invoices with complete credibility.

🚀 Startups and New Businesses

• The perfect solution for the launch phase of your business, allowing you to reduce initial fixed costs to zero without sacrificing a headquarters with a premium address.

🟢  Foreign Companies

• Designed for international businesses looking to expand their operations and establish an immediate legal and tax presence in Portugal.

🛒 Digital Businesses and Online Stores

• Created for e-commerce businesses, consultants, and brands that operate 100% remotely and digitally but require a central location for managing official correspondence.

🏢 Hybrid Companies

• Ideal for teams that want to avoid the daily expenses of a physical office but need a prestigious registered address for official records.

📬 Mail Receipt and Sorting

Our team receives all of your company’s official mail (Tax, Social Security, Clients, and Partners) daily at the Panoramic Building [14].

📱 Standard Weekly Notification

As soon as a letter arrives at our facilities, your company is notified by email every Wednesday at no cost, or we notify you immediately online or by email so you never miss an important legal or institutional deadline.

📄 Flexible Mail Management

You can choose to pick up your mail in person at our facilities, request secure same-day scanning, or have it forwarded via CTT.

💬 Direct and Fast Support

Need clarification or want to change a setting in your plan? Contact us instantly through our dedicated WhatsApp channel.

What’s included in all plans:

• 📍 Prestigious Address: Tax and business address at the Panoramic Building (Parque das Nações).

• 📬 Mail Management: Daily receipt of all your company’s official correspondence.

• 📱 Weekly notification alerts or secure scanning and forwarding of mail via CTT.

• 📑 Flexibility: Option to activate or renew for 1, 3, 6, or 12 months!

• 🌐 Annual Bonus: Free domain name, web hosting, and business email, plus support for indexing and ranking your website on search engines and across the Internet (exclusive to the 12-month plan).